Excellent customer service is one of our key values and all our staff are committed to delivering the best possible standard of service to our customers.

What you as a customer can expect from us:

  • We will provide accurate and clear information in response to your enquiries.
  • We will be open and honest in our communication with you, this includes an open invitation to visit our production facility.
  • We will be attentive, friendly, polite, considerate and professional at all times.
  • We provide products of the highest quality, produced in the UK to the most stringent industry guidelines including BRC and ISO.
  • We aim to add value to your business by sharing our technical knowledge and experience.
  • We will ask you what you think about how we have performed.
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