Excellent customer service is one of our key values and all our staff are committed to delivering the best possible standard of service to our customers.
What you as a customer can expect from us:
We will provide accurate and clear information in response to your enquiries.
We will be open and honest in our communication with you, this includes an open invitation to visit our production facility.
We will be attentive, friendly, polite, considerate and professional at all times.
We aim to provide products of the highest quality, produced in the UK to the most stringent industry guidelines including BRC and ISO.
We aim to add value to your business by sharing our technical knowledge and experience.
We will ask you what you think about how we have performed.